WHEN A GUEST OR A RESIDENT ENTERS YOUR PROPERTY, IT’S AN OPPORTUNITY TO ENGAGE AND ELEVATE THE CUSTOMER EXPERIENCE.
AND WITH OUR SOLUTION, YOU WILL.
- Personally Greet Every Customer.
- Enable Instant Check-in – No Waiting In Line
- Send Timely Special Offers Based on Guest Location and eferences.
- Provide Step-by-Step Directions Anywhere in Your Hotel
- Pamper guests when they return to their rooms.
- Reports and Surveys
Within an app a virtual concierge allows you to change or make room reservations, change or make on property spa and restaurant reservations, help to organize events, email the front desk with any needs that may arise and it also acts as a trip planner. You no longer have to wait in line to ask the concierge where the best restaurants and day trips are, all of those insider tips are put together within the virtual concierge. More advanced mobile app concierges also have the ability to send push notifications as wakeup calls and can be linked to your hotels rewards program for easy tracking.